Each product page includes information about the product’s key benefits, ingredients and recommended use. Choose products according to your skin or hair needs and the results you would like to achieve. If you are introducing a new product into your routine, we recommend starting gradually and following the directions provided on the product page.

The full INCI ingredient list is available on each individual product page. We recommend reviewing the ingredient list before purchasing, particularly if you have known allergies or sensitivities.

Suitability varies between products. Products specifically designed for sensitive skin are indicated on the individual product page. If your skin is sensitive or reactive, we recommend reviewing the ingredient list and patch testing a new product before regular use.

Ingredient suitability can vary depending on the product and individual circumstances. If you are pregnant or breastfeeding, we recommend reviewing the full ingredient list and consulting your healthcare professional if you are unsure about a particular ingredient or product.

Once your order has been successfully placed, you will receive an order confirmation by email. If you cannot find it, please check your spam or junk folder.

We begin processing orders as quickly as possible. If you need to change or cancel your order, please contact us as soon as possible. Once an order has entered fulfilment or has been dispatched, changes may no longer be possible.

We currently ship to selected European destinations. Available shipping methods, costs and delivery options are displayed at checkout based on your delivery address.

Standard delivery is estimated at approximately 5–9 business days, while Express delivery is estimated at approximately 2–4 business days. Delivery times are estimates and may vary depending on the destination, carrier and circumstances outside our control.

Shipping costs depend on the selected delivery method and your order. The exact shipping cost will be displayed at checkout before payment.

Yes. Standard shipping is free on orders over 750 SEK, and Express shipping is free on orders over 1,500 SEK.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Return eligibility depends on the product and its condition. For hygiene and safety reasons, certain opened or unsealed cosmetic products may not be eligible for return. Please see our Return & Refund Policy for complete information.

Please contact us as soon as possible with your order number and clear photographs of the product and packaging. We will review the issue and arrange an appropriate solution.

Once an eligible refund has been approved and processed, the time required for the funds to appear in your account depends on your bank or payment provider.

For complete information about returns and refunds, please read our Return & Refund Policy.

We’re happy to help. Please visit our Contact Us page or use the chat function on our website and our team will get back to you as soon as possible.